Privacy policy

Your use of the Site or applications and any information provided by you or gathered by Kainat Travels or third parties during any visit to or use of the Site or applications is governed by the Kainat Travels Privacy Policy which is incorporated by this reference. You agree to Kainat Travels collection, use and sharing of your information as set forth in the Kainat Travels Privacy Policy. It is the responsibility of Kainat Travels to make sure that information of each customer is kept private and safe.

Terms and services

By using Kainat Travels either online or through mobile app, you agree to the following:

These Terms of Service are a binding legal agreement between all our customers and Kainat Travels regarding your use of the services that have been made available.

Unauthorized access, distribution, reproduction, copying, retransmission, publication, sale, exploitation (commercial or otherwise), or any other form of transfer of any portion of the Site or other Service, including but not limited to all content, services, digital products, tools or products, is hereby expressly prohibited.

We send e-tickets in your sms if a bus time is enabled for online access. Company can cancel and alter bus departure time and even drop departure time in case of any emergency, breakdown or cause of any law and order situation.

Kainat Travels won't charge any fee in case of cancellation of booking before 24 hours of departure time.

Online booked seats will not be refunded. Can only be shifted 1 time on passengers request from one date to another date but passenger is liable to inform company at least 12 hours before departure.

Refund Policy for tickets bought from counter

  • Tickets can be cancelled 24 hours before departure with 0% cancellation charges.
  • Tickets can be cancelled 12 hours before departure with 10%cancellation charges.
  • Tickets can be cancelled 06 hours before departure with 30%cancellation charges.
  • Tickets can be cancelled 03 hours before departure with 50%cancellation charges.
  • Tickets cannot be canceled and refunded after departure time of bus.

Permitted use

Our Site and applications are for your personal and non-commercial use. Every information is protected by copyright, trademark and other applicable laws. Unless otherwise agreed to in writing by Kainat Travels, you agree that you will not use the Site or applications, or duplicate, download, publish, modify or otherwise distribute or use any material in the Site or applications for any purpose, except for your personal, non-commercial use. You also agree that you will not link to any page on the Site other than the home page (for example, "deep linking"), without Kainat Travels prior written consent. Use of the Site or applications or any materials or content on the Site or applications for any commercial or other unauthorized purpose is prohibited.

App Privacy Policy

Click here for privacy policy details.