ACCOUNT & PRIVACY

Your account.
Your choice.

Delete your Kainat Travels mobile account in the app, by email or by phone. You don’t need to reinstall the app to make a request.

Last updated

A clear path to account deletion

Choose the option that works for you. Before you continue, review what is deleted and what we retain.

Understand what happens

THREE WAYS TO GET STARTED

Delete your Kainat Travels account

Use the app for immediate deletion, or ask our team for help.

01

SELF-SERVICE

Delete in the app

  1. Sign in to the Kainat Travels app.
  2. Open Account → Delete account.
  3. Read the information about what will be deleted and retained.
  4. Enter your current password.
  5. Acknowledge the information and confirm deletion.

Your mobile account is deleted immediately once the request succeeds.

02

SUPPORT-ASSISTED

Request by email

Email info@kainattravels.com with your name and registered mobile number so our team can identify your account.

SUBJECTKainat Travels account deletion request

SUGGESTED MESSAGEPlease delete my Kainat Travels mobile account.
Name: [Your name]
Registered mobile number: [Your mobile number]

Do not include your password, verification codes or card security details.

Compose deletion email

Opens your email app with a suggested message. Review and send it yourself.

03

TALK TO OUR TEAM

Request by phone

Call our call centre and ask the representative to delete your Kainat Travels mobile account.

03-111-777-333
For phone and email requests

We may need to verify account ownership before completing deletion. Account deletion is immediate once your request has been verified and processed.

Have an upcoming trip?

Account deletion does not cancel existing trips, issue refunds or erase loyalty balances. Save your ticket references before deleting your account. For cancellations, refunds or changes to an existing journey, contact our call centre separately.

Uninstalling the app or signing out does not delete your account.